When searching for the ideal vehicle, you should keep a few things in mind besides just performance specs, interior comforts, and safety features. As a way to demonstrate its wholehearted commitment to going above and beyond for its customers, Acura has a program called Total Luxury Care. Much more than just a customer service hotline, this package includes a variety of services, including roadside assistance, service loaner cars, and much more. There’s plenty to discover about Acura TLC and we’ll be discussing some its benefits shortly. You can always learn more by visiting Pohanka Acura during our convenient hours!
In order to prove to customers that they’ll be well-cared for should they choose to take home a new Acura, the company announced the Total Luxury Care (TLC) program in 1996. Each and every model is included, meaning that buyers of a new ILX, RDX, RSX, and everything in between can enjoy these enviable benefits. These value-added services are intended to separate the Acura brand from the competition as more customer-focused and accommodating. Let’s dive into some of the services that are offered, so you can see what you’ll get if decide to purchase a new Acura!
Perhaps the most well-known and important advantage of Acura TLC, the Roadside Assistance program gives you peace of mind whenever you head out for a drive. You’ll be able to take advantage of 24-hour emergency towing, a 24-hour toll-free number to help you find an Acura dealer nearest to your current location, exclusive concierge services, travel discounts, and more. Plus, while your favorite vehicle is getting repaired, you can receive a free loaner car, so you’re not left stranded. Clearly, Acura TLC has you covered in the event that the unthinkable occurs!
In addition to getting you out of a jam, Acura Total Luxury Care also goes the extra mile to welcome new owners when they finally sign the paperwork and receive the keys. At the time of delivery, you’ll receive a Welcome Package that includes important information, an exclusive membership card, and some useful items like a tire gauge and flashlight. If you leased your new Acura, you’ll receive advice from our experts to help make it as seamless as possible to renew your lease on the latest edition.
If you’ve ever been asked, “What is Acura Total Luxury Care?” now you can tell your friends all about it! Thanks to the wide variety of benefits that this program provides, it’s easy to understand why so many drivers love owning an Acura. At Pohanka Acura, our staff would love to tell you more and show off the newest vehicles!